System status

Sluice status

Live status of the API, webhook delivery and the customer portal. Times are in UTC.

All systems operational

Checked every 60 seconds

Components

Operational

Degraded

Outage

Maintenance

API

API

Sending events and managing apps

100.00% uptime

Operational

90 days ago

Today

Webhook delivery

Webhook delivery

Attempts to your customers’ endpoints

99.97% uptime

Operational

90 days ago

Today

Retry queue

Retry queue

Scheduled retries and replays

99.94% uptime

Operational

90 days ago

Today

Customer portal

Customer portal

Embedded and hosted portal pages

99.99% uptime

Operational

90 days ago

Today

Dashboard

Dashboard

Sign in, settings and API keys

99.99% uptime

Operational

90 days ago

Today

Log search

Log search

Searching events and attempts

100.00% uptime

Operational

90 days ago

Today

Past incidents

Every incident in the last 90 days, with what happened and how long it lasted.

38 minutes

Degraded

Delayed deliveries in US East

A queue node ran out of disk. Deliveries from US East were delayed by up to 6 minutes. No events were lost.

14 minutes

Partial outage

Dashboard login errors

An expired certificate on the login service blocked sign-ins. The API and deliveries were not affected.

20 minutes

Maintenance

Scheduled database upgrade

Log search was read-only during the upgrade. Sending and delivery continued as normal.

1 hour 12 minutes

Degraded

Retry queue backlog

A surge of failures from one large endpoint slowed retries for other accounts. Per-endpoint limits now isolate it.

9 minutes

Partial outage

Customer portal unavailable

A bad deploy returned errors on portal pages. It was rolled back in 9 minutes.

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